Reviews

5

Honest and reliable

5

I felt at ease from the moment I called about a quote. They couldn't do it over the phone but we're able to check my car that day. It feels like a family business when you walk inside. No flashy cold type of civic designs anywhere. Everyone was kind and straightforward and I could tell I was being told the truth. I brought my car in the next morning and Freddie was able to take me home in their shuttle and pick me up at the end of the day when my car was ready. There wasn't a crazy long waiting period and everything done in a timely manner. I'm relieved I've finally found my go to autoshop for fixes that aren't covered at the dealership. Thank you again for everything!

5

Very professional, no surprises. If you want your car professionally serviced this is the place! Melanie is the best Advisor, very knowledgeable, thoughtful and helpful!

5

Doesn't work on diesel vehicles, but Melanie was otherwise very helpful in confirming other mechanics in the area who do work on diesel vehicles. I also like how they have a free shuttle and are very responsive to emails.

5

5

5

Jonathan was extremely friendly and helpful. I called asking about a brake light repair--I was able to get it fixed in minutes. I'll definitely be back!

5

After 40 plus years of having my cars serviced at Modesti’s, i still get excellent servicevwith a smile!

5

I brought a potential purchase in for inspection and professional opinion on status of 2024 Hundai Tucson. I left reassured that I had made a good choice. Very comforting to talk with folks who know where and how to "kick the tires." This is where my regular maintenance will take place.

5

One of my worst fears came true when my 99 Honda Civic broke down on the ascent into the Grapevine a couple weeks ago. It was around 5pm, and I spent a long time coordinating with AAA, my family, and figuring out where I could have my car towed too. I landed on Modesti’s because I could do an after-hours drop-off, and they’re located close to a family member’s house, so someone was able to pick me up. These odd circumstances proved to be quite lucky as Modesti’s is not only a professional, empathetic, and quality garage, but also some of the most experienced Honda mechanics in the country. They still regularly work on Hondas even older than my 99! Most important to me, though, was the care that they put into communicating with me and the care they put into my car. Jonathon called me with updates as soon as he could over the course of the working being done, and as my car had really blown itself up in some ways, the repairs took quite a few days. At no point was I unsure or confused about the state of the repairs or my car, and though I was stressed and my plans were thrown off due to the breakdown, I knew the whole time I’d made the right choice by dropping my car off at Modesti’s. I really want to give Jonathon another shout out for being so communicative and understanding through the whole process! And thanks to any and everyone who worked on my car. I highly recommend Modesti’s!

Carly, thank you for sharing your experience and for trusting Modesti's Car Care Center with your Honda Civic, especially during such a tough time. We're glad Jonathon kept you updated and made things less stressful for you. Your kind words about our communication and care mean a lot, and we’re grateful for your recommendation. Best regards, Nick Modesti

- Modesti's Car Care Center