I rarely post reviews on Google, but for this company, I must make an exception. I’ve been taking my truck to Modesti’s (on Jefferson Blvd, Culver City) for over 5 years. These days, it’s rare to see a business run so well. The quality of work is always excellent, and the customer service is some of the best I’ve experienced from any business, in any industry. Jonathan is extremely kind and polite. Like a friend, he remembers you, your conversations, and your past interactions. He is patient and happy to listen and answer any questions you may have. He’s always there to help, just as you hope people would do naturally in times of need. One of the most important aspects of finding a good mechanic is honesty. In the past, I’ve dealt with establishments that charge you for things you don’t need and up-sale you at every opportunity, while never quite seeming to fix the problem at hand. When I come to Modesti’s, I know I will get an honest evaluation and they will stay true to their word. The labor can be a little expensive, but the prices are fair for the quality offered. Every time work is done on my truck, I am left satisfied, and the problem is always resolved. Their team works quickly and they always maintain flexibility with your schedule. Today, too many businesses suffer from a lack of quality, frustrating customer service, and dishonest management. Modesti’s is a shining example of how a business should be run – I constantly recommend them and I will continue to use them for any and all car service and repairs as long as I live in Los Angeles (no matter what part of the city I’m in). I highly recommend them over any mechanic I’ve ever used in the past. Thanks for all that you do Jonathan, Nick, Melanie, and the rest of the Team!
Thank you Shane! Your review made our day! We really appreciate you taking the time to say such nice things about our shop and staff. Best regards, Nick Modesti
- Modesti's Car Care Center